ServiceNow Overview
ServiceNow delivers digital workflows that create great experiences and unlock productivity. This is the future of work. Behind every great experience is a great workflow. When work flows naturally, great experiences follow. The Now Platform delivers a smarter workflow across industries. Transform your enterprise with the Now Platform®. Deliver workflows that connect people, functions, and systems with the platform of platforms for digital business.Company Snapshot
- Cloud Revenue (as of 03/31/2024):$2.4B
- Cloud Services:SaaS,PaaS
- CEO:Bill McDermott
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Cloud Wars This week's Knowledge24 event in Las Vegas gives customers and partners exposure to ServiceNow's AI vision, as well as interactive and hands-on sessions with the company's latest tech.
Cloud Wars Radhika Josyula describes how ServiceNow develops its offerings to address the top priorities of its customers including non-tech execs.
AI Ecosystem ServiceNow's Erica Volini discusses the significance of collaboration and innovation within the AI ecosystem in shaping the upcoming Knowledge24 Ev
Cloud Wars At ServiceNow Knowledge24, the company will extend its early leadership in GenAI, share insights from early adopters, and let customers dive deeper into the latest product features.
Cloud Wars Minute ServiceNow builds on GenAI momentum with Washington, D.C. platform that adds natural language to IT Operations Management (ITOM).
Cloud Wars ServiceNow acquisitions of 4Industry and EY's Smart Daily Management App promise to supercharge operational technology (OT) management in manufacturing, energy and transport, and other industries.
AI/AI Index Weekly Report AI Ecosystem Report Ep 30: ServiceNow and Nvidia expand their existing partnership to integrate GenAI offerings; Bria secures funding for its infringement-free image generation platform; and Salesforce releases Einstein Copilot.
Cloud Wars Snowflake, Workday, and Salesforce experience the greatest market cap percentage gains among the Cloud Wars Top 10. The index reflects customer confidence in these firms.
Cloud Wars Minute The Cloud Wars Cloud and AI Confidence Index reaches an all-time high, led by Microsoft, Google, and Amazon, which all gained well over $1 trillion in market cap.
Cloud Wars CEO Bill McDermott describes how ServiceNow integrates with other providers to "make the world better for everyone."
Cloud Wars ServiceNow CEO Bill McDermott explains why CEOs must embrace optimism and opportunity as the business world continues to accelerate.
Cloud Wars ServiceNow CEO Bill McDermott illustrates how GenAI enhances customer experience, ensuring brand loyalty and satisfaction.
Cloud Wars ServiceNow CEO Bill McDermott discusses the transformative power of GenAI and the cloud, urging business leaders to reimagine their companies' futures and embrace digital transformation with a focus on customers.
Cloud Wars In an exclusive interview, ServiceNow CEO Bill McDermott explains his company's big platform advantages, compelling GenAI use cases, and how his team engages with the C-suite.
Cloud Wars Minute ServiceNow's CEO Bill McDermott outlines the company's growth trajectory, emphasizing the pivotal role of GenAI and evolving customer relationships in its transformative journey.
Cloud Wars Google Cloud claims the #1 spot in the Cloud Wars growth chart with a 25.7% growth rate and $9.2 billion in revenue, amid shifting industry dynamics.
Cloud Wars Google Cloud has a narrow lead on the Cloud Wars growth chart; Microsoft's growth is remarkable; and the GenAI Revolution continues to impact the top cloud vendors.
AI Ecosystem Five process mining products to watch — from Abbyy, IBM, Mehrwerk, Microsoft, and ServiceNow — underscore the category's increasing reach into automation, task mining, unstructured data, and more.
Cloud Wars ServiceNow aims to enter the customer-relationship management (CRM) sector, with CEO Bill McDermott citing a "tremendous opportunity" to reshape CRM through AI-powered workflows.
Cloud Wars Minute ServiceNow has had substantial subscription revenue growth and is making a strategic pivot into Customer Relationship Management (CRM).
Cloud Wars From generative AI to big data/analytics platforms to on-premise clouds, the Cloud Wars Top 10 have served up an innovative set of products to watch in 2024.
Cloud Wars As technology and business strategies converge, the CEO Outlook 2024 series dives deep into insights from Cloud Wars Top 10 CEOs. Don't miss the exclusive interviews, starting with SAP's Christian Klein.
Cloud Wars In the Cloud Wars Outlook 2024 series, CEOs from top companies including Google Cloud, Oracle, SAP, and more share insights on technology trends, culture, and strategic visions for the future.
Cloud Wars ServiceNow aims to exceed $10 billion in 2024 revenue, driven by high demand for digital-business workflows, generative artificial intelligence tools, and strategic AI investments.
Cloud Wars Minute ServiceNow emerges as the fastest-growing major cloud vendor globally, boasting a fifth consecutive quarter of accelerating subscription revenue and a robust outlook in 2024.
AI Ecosystem Discover the top generative AI use cases and how ServiceNow technology, combined with a robust partners ecosystem, is unlocking those use cases for customers.
Cloud Wars Minute With its planned acquisition of UltimateSuite, ServiceNow adds task mining functionality and aims to accelerate automation in customer workflows.
AI Ecosystem Generative AI will power a new category of highly contextualized service that makes the automation appear invisible to the customer, Accenture exec says.
AI Ecosystem Partners need to help ServiceNow customers deploy generative AI and think through use cases that tap into existing workflows to boost employee productivity.
AI Ecosystem Partners help customers deploy GenAI, develop use cases, and push the ServiceNow platform beyond where the company would have pushed it alone.
Cloud Wars Minute ServiceNow claims the top spot as the world's hottest cloud vendor with a remarkable 27% growth rate, outpacing all the other Cloud Wars Top 10 companies.
Cloud Wars ServiceNow, led by CEO Bill McDermott, claims the top spot on the Cloud Wars Growth Chart with a 27% growth rate, outpacing competitors and achieving key milestones in a breakout year, reshaping the cloud landscape.
AI Ecosystem ServiceNow's Erica Volini, featured in the upcoming AI Ecosystem Course underscores the significance of purpose-built tools like AI Lighthouse.
Cloud Wars Minute ServiceNow expands the functionality of its Now Assist platform with three new capabilities powered by generative AI.
News The Cloud Wars Top 10 companies, with a combined market cap exceeding $7 trillion, have experienced a range of performance in 2023, with CEOs including Microsoft's Satya Nadella and SAP's Christian Klein standing out.
Cloud Wars Minute Who is the Cloud Wars CEO of the Year? A call to vote for your pick for Cloud Wars CEO of the Year.
Cloud Wars In the Cloud Wars landscape, Oracle leads with a remarkable 30% growth rate, closely followed by ServiceNow and Microsoft at 27% and 24%, respectively, with Microsoft's FY24 Q1 standing out as an extraordinary quarter, contributing $6.1 billion in incremental cloud revenue.
Cloud Wars Minute In the latest Cloud Wars Minute, Oracle leads the hottest growth companies with a 30% growth rate, hitting $4.6 billion in cloud revenue.
Cloud Wars ServiceNow's CEO, Bill McDermott, hints at the platform's future move into multi-company commerce and business networks, signaling a strategic expansion beyond traditional IT automation tools.
Cloud Wars Minute One of the top contenders in the Cloud Wars, ServiceNow, under the leadership of Bill McDermott, aims to revolutionize inter-enterprise opportunities and workflow offerings.
Cloud Wars ServiceNow's Q3 subscription revenue jumped 27% to $2.22 billion, catapulting the company to the #2 spot on the Cloud Wars list of the world's fastest-growing cloud vendors, thanks to powerful demand for its GenAI technology.
AI Ecosystem ServiceNow integrates generative AI capabilities to help customers transform workflows, processes, and business models.
Cloud Wars An update on the growth trends of top cloud companies, categorizing them into four groups based on their revenue growth rates.
Cloud Wars Minute A ranking of the cloud vendors, highlighting Oracle's top ranking, Microsoft's exceptional volume, and AWS' slowing growth.
Cloud Wars AI-powered virtual assistants from Microsoft, ServiceNow, and other companies are delivering new capabilities for businesses. How to set expectations for their impact remains an open question.
Cloud Wars Technology partnerships are significant when it comes to harnessing AI capabilities, presenting both potential risks and opportunities, especially for smaller partners.
Cloud Wars Minute The Cloud Confidence Index uses market caps of top 10 cloud companies as a proxy for business leaders' confidence in their growth, reflecting customer demand and technology trends. The index is up slightly.
Cloud Wars Oracle maintains its position as the world's hottest major cloud vendor with 54% growth in Q2, followed by Google Cloud at 28% and ServiceNow at 25%.
Cloud Wars Minute The four fastest growing cloud vendors' financial results indicate an upturn in customer spending and preparation for the generative AI revolution.
Cloud Wars ServiceNow's investments in generative AI, willingness to work with competitors' products, and dynamic CEO are some of the reasons the company leaped from #10 to #6 in the Cloud Wars Top 10 rankings.